HAVING PROBLEMS?
If you are experiencing problems with our site, please perform the following steps:
- Enable Javascript. How do I do this?
- Enable Cookies. How do I do this?
- Add HR for Health to your Trusted Sites. How do I do this?
- Check your Antivirus and Firewall software.
If problems still persists, contact support@hrforhealth.com
HOW DO I ENABLE JAVASCRIPT?
If your browser is not listed, please consult its help resources.
Firefox- Click the Tools menu.
- Select Options.
- Click the Content tab.
- Select the 'Enable JavaScript' checkbox.
- Click OK button.
Internet Explorer
- Click the Tools menu.
- Select Internet Options.
- Click the Security tab.
- Click the Custom Level button.
- Scroll down until you see the 'Scripting' section. Select the 'Enable' radio button for 'Active Scripting.'
- Click OK.
- If you see a confirmation window, click Yes.
Safari
- Click the Safari menu.
- Select Preferences.
- Click the Security tab.
- Select the 'Enable JavaScript' checkbox.
HOW DO I ENABLE COOKIES?
If your browser is not listed, please consult its help resources.
Chrome (PC)- Click the Tools menu.
- Select Options.
- Click the Under the Hood tab.
- Click Content settings in the 'Privacy' section.
- Make sure Allow local data to be set is selected to allow both first-party and third-party cookies. For any given webpage, first-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. If you only want to accept first-party cookies, check the box next to Block all third-party cookies without exception.
Chrome (Mac)
- Select Chrome > Preferences on the menu bar.
- Click the Under the Hood tab.
- Click Content settings in the 'Privacy' section.
- Make sure Allow local data to be set is selected to allow both first-party and third-party cookies. For any given webpage, first-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. If you only want to accept first-party cookies, check the box next to Block all third-party cookies without exception.
Mozilla Firefox 3.x (PC)
- Click Tools > Options.
- Click Privacy in the top panel.
- Set 'Firefox will': to Use custom settings for history.
- Check the box next to Accept cookies from sites to enable cookies, or uncheck it to disable them.
- Click OK.
Mozilla Firefox 2.x (PC)
- Click Tools > Options.
- Click Privacy in the top panel.
- Select the checkbox labeled 'Accept cookies from sites.'
- Click OK.
Mozilla Firefox (Mac)
- Go to the Firefox drop-down menu.
- Select Preferences.
- Click Privacy.
- Set 'Firefox will': to Use custom settings for history.
- Check the box next to Accept cookies from sites to enable cookies, or uncheck it to disable them.
- Click OK.
Microsoft Internet Explorer 7 or 8
- Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
- Double-click the Internet Options icon.
- Click the Privacy tab.
- Click the Advanced button.
- Select the option 'Override automatic cookie handling' under the Cookies section in the Advanced Privacy Settings window.
- Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
- Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
- In the Internet Options window, click OK to exit. Safari
- Go to the Safari drop-down menu.
- Select Preferences.
- Click Security in the top panel.
- Under 'Accept Cookies' select the option 'Only from sites you navigate to.'
- Click the Tools menu.
- Select Internet Options.
- Click the Security tab.
- Click the Trusted Sites menu.
- Click the Sites button.
- Add http://hrfhportal.com
- Click Close.
- Click OK.
- Close all Internet Explorer windows and restart Internet Explorer.
HOW DO I ADD HR FOR HEALTH TO MY TRUSTED SITES?
Internet Explorer